President's Welcome

Welcome to Orange County! 

As President of the Orange County Concierge Association, I would like to extend a warm welcome to our incredible destination. Orange County is uniquely positioned in the center of southern California, allowing visitors to experience world class entertainment, theme parks, scenic beaches, and incredible restaurants. 


For over 30 years, the members of OCCA have been at the center of the guest experience providing gracious and personalized service.  Our members are trusted to ensure a trip to Orange County is unforgettable, while maintaining the high ethical standards of the profession. The Association is proudly represented by over 40 Concierge serving in Hotels, Resorts, shopping destinations throughout Orange County. 

Through our extensive network, OCCA Concierge are truly engaged with the community. As President, my mission is to continue to build partnerships that will benefit the continued growth and education of the Association. 

In Service Through Friendship, 

Andrew Bennett


Orange County Concierge Association 





Our Mission

The Orange County Concierge Association aspires to promote, educate, and maintain the high standards of the Concierge. Our goal is to bring together Concierge in hotels, resorts, and other related hospitality industries. We encourage friendly relations and communication, help expand and assist the training of those entering the Concierge profession, and foster improvement of the technical skills of the Concierge. The association will coordinate, promote, and assist in the activities and interest of the Concierge and advance the development of the Concierge role in Orange County's tourism industry. To accomplish these goals we realize we must work as a team with strong enthusiasm and a common mission. The members of the OCCA are dedicated in upholding our motto: "In Service Through Friendship" We are truly devoted to making Southern California a premier vacation and convention destination, acting as liaisons between each related business, our guests, and the community

Board of Directors

Co Treasurer

Marcia Chavez

Concierge/Guest Services

Disney's Paradise Pier Hotel


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